Current water charges are due on the 15th
Penalty of 20% will be added after the 15th
A late fee of $35 will be added on the 25th (The bill must be paid in full by the closing of the 24th to avoid the late fee and service interruption)
Weekends or Holidays are not excluded from penalty or late fee.
You will receive a bill on or around the first (1st) of every month. If for some reason you don't receive your bill please contact the office for an account balance. We do not print duplicate bills. Failure to receive a bill does not excuse non-payment.
Automatic Bank Draft – No Charge Download the Bank Draft Application
Online Credit Card or Paypal Payment www.secureutilities.com
Cash, Check, Money Order, Visa/MasterCard, Check Card. These options are accepted in the office at No Charge. You may leave check or money order in drop box located just past drive up window (please include copy of bill or provide correct account number).
Payment over the phone by credit card or check card will incur a $3.00 service charge. Please have water bill account number available. We currently do not offer check by phone.
By mail. Please include payment stub provided.
There will be a $35.00 service charge accessed on all returned checks. If a returned check is given on cut offs there will be a disconnection of service with no notification and an additional $35.00 service charge. The account will be placed on No Check policy for a period of 1 year.
**Online payments incur an additional service charge. Please note payment posting dates and any other payment information which may differ from Water District Policy**
ADDITIONAL PAYMENT LOCATIONS:
First Citizens Bank, 2020 Atomic Road and Robby's Convenience Store, 3007 Pine Log Road, accept payments during their business hours. Payments will not be taken on the day of cut-offs and on the 24th through the 30th of the month. You must have your bill to pay at these businesses. An after hour's service call for maintenance assistance or service reconnection is an additional $60. For security reasons, in the matter of non emergency situations, maintenance will not be called out after 9:00 pm