Billing Information

 


PAYMENT SCHEDULE:

           You will receive a bill on or around the first of the month.

           If you do not receive a bill please contact the office for your account balance.

           We do not print duplicate bills. Failure to receive a bill  does not excuse non-payment.

           Current water charges are due on the 15th

A Penalty of 20% will be added after the 15th

A late fee of $35 will be added on the 25th, the bill must be paid in full by close of business of  the 24th to avoid the late fee and service interruption.

Weekends or Holidays are not excluded from penalty or late fee.

Cut-Offs will be the 25th of the month or the next business day

 

 

 

 
 PAYMENT OPTIONS:

 

 

 

Automatic Bank Draft  Download the Bank Draft Application

Online Credit Card or PayPal Payment  www.secureutilities.com

Cash, Check, Money Order, Visa/MasterCard or Check Card. You may leave a check or money order in the drop box located just past the drive up window, please include copy of the bill or provide the correct account number.

All Payments  by credit card or check card will incur a 3% service charge. Please have water bill account number available. We currently do not offer check by phone.

By mail. Please include payment stub provided.

There will be a $35.00 service charge accessed on all returned checks.  If a returned check is given on cut offs there will be a disconnection of service with no notification and an additional $35.00 service charge.  The account will be placed on No Check policy for a period of 1 year.

Automatic Bank Draft is free of charge

**Online payments incur an additional service charge.  Please note payment posting dates and any other payment information which may differ from Water District Policy**

 
ADDITIONAL PAYMENT LOCATIONS:

First Citizens Bank, 2020 Atomic Road and Robby's Convenience Store, 3007 Pine Log Road, accept payments during their business hours. Payments will not be taken on the day of cut-offs and on the 24th through the 30th of the month. You must have your bill to pay at these businesses.